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Aplyk

Terms of Service

Effective from: 15 September 2026 · Last updated: 15 September 2026

Table of Contents

1. About Aplyk and these Terms

These Terms of Service (“Terms”) govern access to and use of the Aplyk website, applications, services and related technology (collectively, the “Platform”) by companies seeking temporary professionals (“Companies”) and individuals seeking temporary work opportunities (“Professionals”).

The Platform is operated by [Aplyk España, S.L.], CIF: [PENDING — to be completed], with registered address at [PENDING — to be completed, Spain] (“Aplyk”, “we”, “us” or “our”).

By creating an account, accessing the Platform or using any Aplyk service, you agree to these Terms. If you do not agree, you must not use the Platform.

2. Eligibility and accounts

Professionals must be at least 18 years old and legally entitled to work in the jurisdiction in which a shift is performed. Company representatives must have authority to create and manage an account on behalf of the relevant Company.

Users must provide accurate, complete, lawful and up-to-date information. Professionals are responsible for keeping their availability, work history, qualifications, certifications and right-to-work information current. Companies are responsible for the accuracy of their corporate details and all shift information, including pay, location, hours, duties, requirements and working conditions.

Users are responsible for safeguarding their account credentials and must not allow another person to use their account.

3. Aplyk’s role

Aplyk provides a technology marketplace that helps Companies discover, assess and connect with verified Professionals for temporary shifts.

Aplyk is not the employer of Professionals, is not the hiring Company, is not a temporary staffing agency (ETT), and does not provide payroll services. Except where mandatory law provides otherwise, the employment or engagement relationship created in connection with a shift is between the Company and the Professional.

The Company is responsible for the employment contract or other legally required engagement documentation, wages, payroll, Social Security contributions, withholding and employment taxes, working-time compliance, occupational health and safety, insurance, and all other obligations imposed on an employer or hiring entity under applicable law.

4. Professional verification

Aplyk may require Professionals to complete verification before accessing some or all Platform functionality. Depending on the role, jurisdiction and applicable law, this may include:

  • identity and contact-detail verification;
  • right-to-work verification;
  • CV and work-history checks;
  • professional qualifications, licences, permits or certificates;
  • employment or professional references;
  • criminal-record or background checks where relevant to the role and legally permitted;
  • sector-specific or safety-related accreditation; and
  • other checks reasonably required by law, the nature of the shift or the hiring Company.

Verification does not constitute a guarantee by Aplyk of a Professional’s future performance, conduct, suitability or continued eligibility.

5. Company obligations

Each Company warrants that it is legally entitled to hire or engage Professionals and that every shift posted through Aplyk complies with applicable employment, labour, wage, working-time, health and safety, anti-discrimination, immigration, licensing and sector-specific requirements.

Companies must provide a truthful and sufficiently detailed description of each shift and must not request unlawful, discriminatory, unsafe or misleading work.

6. AI matching and selection

Aplyk may use artificial intelligence and automated tools to recommend and rank Professionals using relevant criteria such as availability, location, experience, qualifications and previous ratings.

These tools support the recruitment process but do not make the final hiring decision. The final decision to select and confirm a Professional always rests with the hiring Company.

7. Shift confirmation

A Professional may express interest in or accept an available shift through the Platform. A shift becomes confirmed and binding through Aplyk only once the Company confirms the Professional.

Company confirmation may take place manually or automatically where the Company has enabled automatic confirmation rules or functionality within the Platform.

Any employment or work relationship arising from a confirmed shift remains subject to applicable employment law and any legally required agreement between the Company and the Professional.

8. Cancellations and no-shows

Company cancellations

A Company may cancel a confirmed shift. If cancellation occurs at least 72 hours before the scheduled start time, no Aplyk cancellation fee applies. If cancellation occurs less than 72 hours before the scheduled start time, Aplyk may charge the Company a cancellation fee of €5 per confirmed Professional affected, subject to applicable law.

Professional cancellations

A Professional may cancel without an Aplyk penalty where cancellation occurs at least 72 hours before the scheduled start time. The Platform may then notify the next suitable and available Professional in the relevant queue.

If cancellation occurs less than 72 hours before the shift, the Professional must provide the reason for cancellation. Where Aplyk reasonably determines that the reason is not justified, access to shift opportunities may be frozen for two weeks.

Justified circumstances may include bereavement involving a close relative, accident, serious illness, force majeure or other circumstances that Aplyk reasonably accepts, taking account of the evidence available and applicable law.

Repeated reliability issues

Repeated no-shows, unjustified late cancellations or similar reliability issues may result in a reduction of the Professional’s reliability or rating score and temporary restrictions on Platform access. Serious or repeated breaches may also lead to suspension or termination under section 16.

9. Pay, fees and invoicing

The hiring Company is responsible for paying the Professional directly for work performed. Aplyk does not pay wages or operate payroll for shifts.

Aplyk charges Companies a service commission calculated as a percentage of the Professional’s pay. The applicable rate will be communicated to the Company before the relevant charge becomes binding.

Use of Aplyk is currently free for Professionals. Aplyk may introduce optional paid features or future Professional fees, but any material change will be communicated in advance and, where legally required, will require renewed acceptance.

Aplyk may occasionally pay bonuses or incentives directly to Professionals. Such payments are separate from wages or remuneration owed by the hiring Company.

The Company is responsible for employment-related taxes, payroll deductions, Social Security contributions and similar obligations. Professionals remain responsible for personal tax obligations legally imposed on them. Aplyk invoices only for its own commissions and service charges.

If a Company fails to pay amounts due to Aplyk, Aplyk may suspend or restrict the Company’s account, charge statutory or contractually permitted late-payment interest where lawful, and terminate access in cases of persistent non-payment.

10. Attendance and location data

Where enabled for attendance verification and shift management, Aplyk may process a Professional’s location beginning 15 minutes before the scheduled start of a confirmed shift and continuing until the Professional clocks out.

Location processing will be carried out in accordance with applicable data-protection law and the Aplyk Privacy Policy. Users must not attempt to falsify, manipulate or circumvent attendance or location records.

11. Shift disputes and mediation

Companies and Professionals should first attempt to resolve disputes concerning hours worked, clock-in or clock-out times, lateness, attendance or shift completion directly between themselves.

If they cannot resolve the matter, Aplyk may review relevant Platform records and assist the parties in reaching a resolution. Aplyk’s involvement is facilitative only and does not constitute a final legal, employment or judicial determination of the dispute.

12. Ratings and reviews

Companies may rate Professionals, and Professionals may rate Companies following a shift. Company ratings may include working conditions, accuracy of the shift description, treatment by the Company, punctuality or organisation, and overall experience.

Ratings and reviews must be honest, relevant and based on genuine experience. Aplyk may moderate, remove or restrict content that is fraudulent, abusive, discriminatory, unlawful, irrelevant or otherwise breaches these Terms.

13. Communications and circumvention

Professionals and Companies are not permitted to exchange personal contact details through the Platform, including personal telephone numbers, personal email addresses or other information intended to enable direct contact outside Aplyk, except where Aplyk expressly enables or requires such disclosure for a legitimate operational or legal purpose.

Users must not use Aplyk to identify or meet another user and then deliberately arrange current or future work outside the Platform in order to avoid Aplyk’s fees, controls or contractual rules. Aplyk may take reasonable measures to detect and prevent circumvention.

14. User content and video

Users retain ownership of content they provide, including CVs, photographs, certificates, profile information, reviews, references and video material.

Users grant Aplyk a limited, non-exclusive, worldwide licence to host, store, reproduce, process, display and otherwise use that content only to the extent reasonably necessary to operate, secure, improve and provide the Platform, comply with law, and fulfil the purposes described in our Privacy Policy.

Aplyk may record and store video interviews, video responses or similar content where permitted by applicable law. Such content will be retained only for as long as reasonably necessary for the relevant legitimate purpose or as otherwise required or permitted by law.

Users must have the necessary rights and permissions to provide content to Aplyk and must not upload unlawful, infringing, deceptive or harmful material.

15. Prohibited conduct

Users must not:

  • commit or attempt fraud;
  • harass, threaten, abuse or discriminate against another person;
  • impersonate another person or misrepresent their identity, qualifications or authority;
  • submit forged, invalid or misleading documentation;
  • use another person’s account or permit unauthorised use of their own account;
  • scrape, harvest or automatically extract Platform data except where expressly authorised;
  • reverse engineer, decompile or attempt to discover the source code or protected logic of the Platform except where such restriction is prohibited by law;
  • introduce malware, harmful code or security threats;
  • interfere with Platform security, integrity or operation;
  • use Aplyk for unlawful purposes; or
  • attempt to bypass technical, commercial or contractual restrictions.

16. Suspension and termination

Aplyk may restrict, suspend or terminate an account where reasonably necessary to protect users, the Platform or Aplyk, or where a user breaches these Terms or applicable law.

Grounds may include fraud or attempted fraud, false or misleading information, forged or invalid documents, harassment, abuse, discrimination, repeated no-shows or unjustified late cancellations, persistent non-payment, circumvention, misuse of the Platform, unlawful activity, serious or repeated Terms breaches, or conduct creating a material safety, legal or reputational risk.

Where appropriate and legally required, Aplyk will act proportionately and may provide notice or an opportunity to respond before taking final action. Immediate restriction or suspension may be used where necessary to address urgent safety, fraud, security or legal concerns.

17. Intellectual property

Aplyk and its licensors retain all rights in the Platform and its software, branding, interfaces, databases, algorithms, matching logic, designs and proprietary content, except for user-owned content.

Subject to these Terms, Aplyk grants users a limited, revocable, non-exclusive, non-transferable and non-sublicensable right to access and use the Platform for its intended purpose.

18. Third-party services

Aplyk may rely on third-party providers for services such as identity verification, payment and billing infrastructure, cloud hosting, communications, email and notifications, mapping and GPS functionality, analytics, video processing and storage, and other technical services.

Use of third-party services may be subject to additional terms or privacy information where required. Aplyk remains responsible for its own obligations under applicable law and does not exclude liability that cannot lawfully be excluded for the acts of providers acting on its behalf.

19. Platform availability and outcomes

Aplyk does not guarantee that the Platform will always be available, uninterrupted or error-free. Maintenance, technical failures, third-party outages and other circumstances may affect availability.

Aplyk does not guarantee that a Company will find a suitable Professional, that a Professional will receive or secure any minimum number of shifts, or that any particular match will result in a successful working relationship.

20. Responsibility and liability

Companies and Professionals are responsible for their own acts, omissions, decisions, representations and legal obligations. Subject to mandatory law, Aplyk is not responsible for the conduct, performance, acts or omissions of a Company or Professional, including matters arising at a workplace or during a shift.

Aplyk does not assume responsibility for employment decisions, workplace conditions, wages owed by a Company, user-provided information, or disputes arising directly between Companies and Professionals, except to the extent that loss is caused by Aplyk’s own breach of a legal duty that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, Aplyk excludes liability for indirect, consequential, incidental or special losses, loss of profit, loss of business, loss of opportunity, loss of anticipated savings, or loss arising from the acts or omissions of another user.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any liability that applicable law requires Aplyk to bear.

Aplyk does not provide insurance for Professionals or shifts. The hiring Company is responsible for maintaining any insurance required by law or reasonably appropriate to the work being performed.

21. Changes to Aplyk and these Terms

Aplyk may modify, add, suspend or discontinue Platform features where reasonably necessary for product development, security, legal compliance or business operation, subject to applicable law and existing contractual rights.

We may update these Terms from time to time. Updated Terms will be published on the Platform with a revised “Last updated” date. Where changes are material, Aplyk may notify users by email and/or in-app notification. Where required by law, renewed acceptance will be obtained before the relevant changes take effect.

22. Governing law and disputes

These Terms are governed by the laws of Spain. However, this choice of law does not deprive a user of any mandatory protection or right that cannot lawfully be excluded under the law applicable to that user, their employment relationship, or the jurisdiction in which a shift is performed.

Before commencing formal proceedings, users are encouraged to contact Aplyk at info@aplyk.com so that the parties can attempt to resolve the dispute.

Subject to any mandatory jurisdiction rules that apply, disputes concerning these Terms or use of the Platform will be submitted to the competent courts of Spain. Nothing in this clause removes any mandatory right a user may have to bring proceedings in another competent jurisdiction.

These Terms are intended for users acting in connection with work-related or professional activities. Where a user nevertheless qualifies as a consumer under applicable law, all mandatory consumer protections remain unaffected.

23. General provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

A failure or delay by Aplyk in enforcing a provision does not waive its right to enforce that provision later.

Users may not transfer their rights or obligations under these Terms without Aplyk’s prior written consent, except where applicable law provides otherwise. Aplyk may assign or transfer its rights and obligations as part of a corporate reorganisation, financing, merger, acquisition or transfer of the Platform, subject to applicable law.

These Terms, together with the Privacy Policy and any additional terms expressly presented for a specific service or feature, form the agreement governing use of Aplyk.

24. Contact

For contractual questions, complaints, account issues, legal notices or general support relating to these Terms, contact Aplyk at info@aplyk.com.

Questions about these Terms?

Contact our team if you need clarification about your account, a shift, a payment or these Terms of Service.

info@aplyk.com

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